Refund Policy

Refund Policy of Bodymart

When will the refund amount be received?
Order amount will be refunded to you within 12 business days as the respective banks need to process the request.

How can I track the status of refund after cancelling an order?
In case of COD order there is no amount to be refunded as we have not received any payments. For prepaid orders made using a Credit Card, Debit Card, or Net Banking refund will be made within 12 business days as the respective banks need to process the request. To check the status of refund, one can call our customer care number. For registered customers at www.bodymart.in, it will be updated in 'My Account' section of the website.

How can I track the status my refund after returning a product?
After receiving the returned product, our team will verify the nature of the defect/damage. After validation we will send you an acknowledgement via email to your registered email id. To check the status of refund, one can call our customer care number. For registered customers at www.bodymart.in, it will be updated in 'My Account' section of the website.

 

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